Hours of Operation
Customer Service is available via phone (800.381.1516), Monday - Friday, 10:00am - 6:00 pm (EST). You may also contact us via email at firstname.lastname@example.org.
Returns & Exchanges
Our products are 100% guaranteed. If you are not satisfied for any reason with our products, rest easy. We will make it right.
For your convenience, our Returns & Exchanges Form may be downloaded here.
If you have further questions about your return, simply email us at email@example.com or call 800.381.1516.
Please ship returns to:
Planet Dog / Returns Dept.
85 Bradley Dr, Westbrook, ME 04092
Redeeming Gift Certificates
To purchase items using a gift certificate, please call us directly at 800.381.1516.
Price Match Guarantee
After purchasing a product directly from Planet Dog, if you notice that we are advertising a lower price for that product within 14 days of your purchase, we'll refund the difference. No questions asked.