Privacy Policy

Planet Dog Email and Privacy Policy

Email Policy

Planet Dog intends to email only those people who want to hear from us, and takes reports of spam abuse seriously. Planet Dog does not knowingly send emails to people with whom we’ve had no contact. We do not buy, rent, or sell email lists in any fashion.

People may be added to the Planet Dog email list for a number of reasons, including but not limited to:

  • Creating an account at the Planet Dog website.
  • Purchasing an item through planetdog.com
  • Subscribing to receive the Planet Dog newsletter.
  • Requesting a catalog, sample, or retailer assistance.
  • Attending an event and signing up for a raffle, giveaway, or update.
  • Registering in the loyalty program at the Planet Dog Company Store.

If you have received a newsletter or other email from Planet Dog and do not wish to receive any more, you may use the 'unsubscribe' link at the bottom of the email template.

If you've received an email from Planet Dog and you feel that none of the above conditions have been met, or feel that you have attempted to unsubscribe unsuccessfully, please send an email to customerservice@planetdog.com and we will ensure you will not be emailed again.

In rare instances, spammers may exploit vulnerabilities within websites to force them to send spam unbeknownst to us. Should you feel this has occurred, please notify us immediately. We are constantly working to improve the integrity of our email lists and the security of our website in order to prevent our customers from getting spammed or receiving unwanted emails.

Privacy & Security Policy

We respect and value the security of your personal information -- that is why we only collect information from you voluntarily. This information is used to process orders, enter raffles or giveaways, receive special offers and promotions, receive loyalty perks, or to send current catalogs. We respect your right to privacy and will never share or sell your information to a third party.